American Express reviews

4.1

82% would recommend to a friend

(18,680 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Apr 13, 2012

Great Company - Great People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is dedicated to its people and promotes from within Great people to work with Senior leaders listen to employees and regularly solicit input

Cons

Health benefits offered are not very good, especially when compared to those of other employers

1.0
Apr 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, it carries a strong name.

Cons

Management incompetent for the most part. No communication, changing expectations, very political.

5.0
Apr 9, 2012

Want to learn how to lead? Come here...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong culture of leadership, travel the world, learn multiple businesses with several intelligent and talented individuals, OK to run your own business.

Cons

As with any big company, managing through some bureaucracy is necessary and can slow down decisions - the best will find ways to get things done and avoid all together.

Viewing 17977 - 17979 of 18,680 Reviews

Glassdoor has 22,042 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.