American Express reviews

4.1

82% would recommend to a friend

(18,689 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,689 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
May 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Good facilities, clean and hygienic infrastructure and good work life balance. Good transport facilities in Gurgaon location. Work from home facility.

Cons

Slow pace environment, government office type bureaucratic culture filled with ill mannered and incapable management. Management focus is on creating a culture of boot licking in intelligently disguised in the veil of creating your own sponsorship and mentorship and in keeping your boss happy. No value for technical resources in TM1 development team. Incapable and ill mannered non technical people are leading the team, which in my case is CP&A team. Not recommended for anybody from the TM1 world to join this company. I know so many great technical resources who have left this organization/team in last 2 years because of boot lickers getting all the promotions and rewards whereas efficient & skilled resources have always been ignored as they don't behave like a yes man. Besides this this team don't have anything in project pipeline and no learning and a pitifully meagre TM1 infrastructure. Leadership too don't promote TM1 usage and business leaders are averse to change, just to save their jobs as job cuts are going on since last 2 years and expected to continue for at least a year more. A team of 20 resources handles a workload which could easily be handled by 6 resources.

5.0
May 22, 2015

Great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, good people management, strong focus on developing people

Cons

Frequent reorganization, long process decision, salaries are slightly lower than the market

Viewing 18142 - 18144 of 18,689 Reviews

Glassdoor has 22,054 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.