American Express reviews

4.1

82% would recommend to a friend

(18,650 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,650 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Feb 16, 2011

Slow Decision Making Process

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They recognize work life balance and employee education.

Cons

Yearly performance review process, they do forced ranking. It was a big problem with high performance team and multi-year initiatives.

4.0
Feb 16, 2011

Good Place to Start A Career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growth Opportunities, Strong brand, Employee engagement, good working environment, flexible to schedule, great comraderie, inentives + bonus plan

Cons

Average base pay, job promotion limited to time-in job.

Viewing 18160 - 18162 of 18,650 Reviews

Glassdoor has 22,009 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.