American Express reviews

4.1

82% would recommend to a friend

(18,650 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,650 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Feb 12, 2011

Political Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amercan Express has good company brand, and tried to creat a good workng environment for employees to work.

Cons

American Express has a very complicated organization structure, and metric reportinglines, sometime it is very difficult to mkae things happen, the card acceptance issue is always critcal.

4.0
Feb 10, 2011
Recommend
CEO approval
Business Outlook

Pros

- favourable work/life balance (virtual office possibilities) - interesting career development prospects - opportunity to participate in multiple lines of business - international opportunities

Cons

As a large organisation, American Express can suffer from excessive bureaucracy which can have an impact on the decision making process.

Viewing 18163 - 18165 of 18,650 Reviews

Glassdoor has 22,009 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.