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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,679 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      80% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,679 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      19K reviews
      4.0
      Oct 11, 2014

      Great Company with tremendous values

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Value Driven, People Centric, Teaches you the importance of networking

      Cons

      Can be extremely bureaucratic structure that can inhibit a person's entrepreneurial, risk taking abilities

      4.0
      Oct 10, 2014

      Fast changing environment, can be like trying to run on shifting sands. Only consider them if you're a Type-A.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most teams support flexible working arrangements, there's lots of training provided to employees and they hire very good and friendly people. The people you work with on a day to day basis will be great. Benefits are good if you have a family.

      Cons

      Promotions are difficult as the upper management tend to stay on in the company and it's about who you know rather than rewarding the best people. Although they have a large finance presence in Sussex, the main movers and shakers are in London so you'll need to take a role there to really get on. The Corporate "family" values of the company don't seem to be embodied by the upper management and seem only to be there to keep the masses content. There is also constant restructuring - I've been through it each year I've worked there.

      4.0
      Oct 1, 2014

      Excellent work culture and great team

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Organization has excellent working environment, open culture, seniors very approachable, All your concerns are heard. Team members are very helpful and professional.

      Cons

      Compensation is on the median side and growth opportunities are limited. More innovative ideas need to be implemented.

      Viewing 18223 - 18225 of 18,679 Reviews
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      ReviewsAmerican Express reviews

      Glassdoor has 22,041 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.