American Express reviews

4.1

81% would recommend to a friend

(18,635 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,635 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Apr 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Great Work Life Balance Lots of time off Good work Quality Decent Salary and Bonus Job security even during recession

Cons

Matrix structure can lead to wayward leadership Leaders not sure on their responsibilities to employees Leaders need training on DR's culture when managing Virtual teams Promotion and Ratings not transparent enough. Lots of favoritism.

3.0
Apr 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Great Place to work. They have great benefits and excellent training. Diverse work environment. Great team work among employees.

Cons

Salary may be lower than other companies for the same position. Work life balance could be better. Train Team Leads to assist employees better.

3.0
Apr 13, 2011

not bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

reasonable hours, pay and flexible with personal needs

Cons

slow promotion, slow process more of a family oriented place not suitable for younger ambitious people

Viewing 18499 - 18501 of 18,635 Reviews

Glassdoor has 21,993 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.