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American Income Life

Part of Globe Life

Engaged Employer

American Income Life Customer Service (CSR) reviews

2.5

21% would recommend to a friend

(44 total reviews)
avatar

Steven K. Greer

46% approve of CEO

21% positive business outlook

Customer Service (CSR) employees have rated American Income Life with 2.5 out of 5 stars, based on 44 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. American Income Life is rated 31% below average by Customer Service (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

44 reviews
3.0
Oct 21, 2021

Insurance Company

Recommend
CEO approval
Business Outlook

Pros

You are part of a team. As a team, you find your clients, set up sales pitches, and share gains.

Cons

Takes too much of your time. It is completely time-consuming!

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American Income Life Response
4y
Thank you for your review. We're glad you enjoyed our positive work environment but disappointed that our agent position didn't completely meet your expectations. This position does require a persistent, sales-minded individual in order to succeed and is not for everyone. It can be a very rewarding career both financially and personally for the right individual. We wish you all the best in the future.
4.0
Apr 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent time schedules and flexible hours

Cons

The pay is not great based on the work load

avatar
American Income Life Response
5y
Thank you for taking the time to give us feedback. We're happy to have you on our team and appreciate your contributions to AIL and our mission of helping provide financial protection to our customers.
Viewing 19 - 21 of 44 Reviews

Glassdoor has 5,233 American Income Life reviews submitted anonymously by American Income Life employees. Read employee reviews and ratings on Glassdoor to decide if American Income Life is right for you.