Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Americold Logistics

Engaged Employer

Americold Logistics Customer Service Representative CSR reviews

2.2

1% would recommend to a friend

(12 total reviews)

Robert Chambers

Not enough data to show CEO approval

16% positive business outlook

Ratings by category

2.8

Career opportunities

2.7

Compensation and benefits

2.6

Diversity & inclusion

2.4

Senior management

2.2

Culture & values

2.2

Work/Life balance

Ratings by demographic groups

Reviews by job title

12 reviews
2.0
Feb 5, 2026

Low Pay

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Do not have to interact with customers in person

Cons

No career growth, no bonuses

avatar
Americold Logistics Response
3mo
We are sorry to hear this has been your experience. Please consider raising your concerns with HR or leadership, so we can better support you.
3.0
Feb 17, 2024

Tread Carefully

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Various learning resources available for growth within the company and/or industry.

Cons

No accountability by management team. Minimal communication from management to employees regarding business processes, customer specific requirements for orders, etc.

Viewing 1 - 3 of 12 Reviews
Related searches: Americold Logistics Customer Service Representative (CSR) jobs | Americold Logistics Customer Service Representative (CSR) salaries | Americold Logistics benefits | Americold Logistics interviews
Americold Logistics reviewsAmericold Logistics Customer Service Representative (CSR) reviews

Glassdoor has 1,245 Americold Logistics reviews submitted anonymously by Americold Logistics employees. Read employee reviews and ratings on Glassdoor to decide if Americold Logistics is right for you.