Amica Insurance reviews

3.9

74% would recommend to a friend

(1,020 total reviews)
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Edmund (Ted) Shallcross III

81% approve of CEO

74% positive business outlook

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,020 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Dec 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Amica is a great company with strong values, excellent compensation, and a culture that treats people with respect. Leadership is competent and ethical, diversity and inclusion are taken seriously, and there are real opportunities to build a long-term career. Training is extensive, expectations are clear, and the company delivers on what it promises.

Cons

From the claims perspective, work-life balance can be challenging. Workloads and emotional demands can be high, and it can be difficult to fully disconnect outside of work hours. Over time, this can lead to burnout for employees in high-volume positions.

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Amica Insurance Response
5mo
Thank you for the five-star review and recommendation! We greatly appreciate hearing your positive feedback about our compensation, values, training, and company culture. When it comes to your experience with work-life balance in claims, we’d welcome the opportunity to learn more about your experience and the advice you shared with us. Could you please email us at employeefeedback@amica.com? Thank you again!
3.0
Dec 19, 2025

Average company

Recommend
CEO approval
Business Outlook

Pros

Flexible environment with nice customers

Cons

Promotions are rare outside of headquarters, technology is about 15 years behind competitors leading to additional work, avoid west region manager at all costs

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Amica Insurance Response
5mo
Thank you for your review and the comments about the working environment at Amica. We’d appreciate the opportunity to get in touch with you to discuss your experience with you in more detail. Could you please email us at employeefeedback@amica.com so we can schedule some time to speak with you? Thank you again.
5.0
Dec 16, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Amica offers many opportunities to grow. They encourage career development throughout the organization by offering the tools needed and training resources.

Cons

I can't think of any cons

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Amica Insurance Response
5mo
Thank you so much for the five-star review and recommendation! We’re happy to receive feedback like this when it comes to our opportunities for career development. Thank you for taking the time to review us on Glassdoor!
Viewing 28 - 30 of 1,020 Reviews

Glassdoor has 1,070 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.