Amica Insurance reviews

3.9

74% would recommend to a friend

(1,022 total reviews)
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Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Jul 13, 2017

Adjuster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Company culture is amazing. I enjoyed working with my colleagues we were very supportive of each other especially when more claims were assigned

Cons

Relocation is not as promising as it seems. Position is very overwhelming and stressful . They assign too many claims in one day and they care more about satisfying so many customers than making sure their employees are okay. The customers are way too entitled and feel that they are owed everything

4.0
Jul 12, 2017

Account Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for! Good benefits, always providing lunch, provides massage therapist in office (which helps when you are sitting at a computer all day), my co-workers and work environment was the best drama free work environment I have ever had! Dont get me wrong, there's always something going on work wise with customers, but that is what comes with customer service!

Cons

Expected to be like a robot, just sitting at a computer. Always being tracked how much time you are spending with everything (though since it is a call center environment, this is what the company needs to do). Kind of hard to move up in the company since they dont hire account managers from current account rep positions.

2.0
Jul 11, 2017

Office Claims Rep

Recommend
CEO approval
Business Outlook

Pros

Small office - not too much office politics

Cons

Salary is lower than industry norm, there process of handling claims is archiac

Viewing 298 - 300 of 1,022 Reviews

Glassdoor has 1,072 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.