Amica Insurance reviews

3.9

74% would recommend to a friend

(1,022 total reviews)
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Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and management. Decent pay. Flexible schedules.

Cons

They got a new CEO back in 2022 and went from service-centred to money-centred. It was really hard to listen to the members who had the same insurance for 40 years complain about being priced out or having poor service.

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Amica Insurance Response
9mo
Thank you for your review and the kind feedback about our compensation and flexibility, as well as your experience with your co-workers. Please know that we’re always listening and we value the feedback we receive from our employees. Although you no longer work for Amica, we’d like the opportunity to get in touch with you regarding your comments. If you’re interested, please email us at employeefeedback@amica.com. Thank you again.
3.0
May 7, 2025

Find a different place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits include 401k medical dental vision

Cons

Everything else, management is borderline racist, worst work environment and they make u the problem even if ur the one reporting being harassed

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Amica Insurance Response
1y
Hello. We’re concerned about some of the comments you’ve made in your review, and although you are no longer with Amica, we’d like the opportunity to learn more and discuss your concerns with you. We are committed to creating an inclusive environment where all feel seen, heard, and valued, and we’d like to note that we have a non-harassment policy which affirms that retaliation against an individual who brings forward a complaint will not be tolerated. If you’re open to discussing your review with us further, please email us at employeefeedback@amica.com. Thank you.
2.0
Dec 19, 2024

Worse and Worse Every Year

Recommend
CEO approval
Business Outlook

Pros

All the decent people don’t have the stomach to deal with upper management’s BS.

Cons

They lie about caring (in general). The Claims Examiners are condescending and out of touch. Claims Executive Dept always turns the engagement survey back on middle management when the bad results are because they don’t listen. There’s only 2 people in the claims dept with real decision making ability and they’re completely out of touch.

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Amica Insurance Response
1y
We’re sorry to hear that you feel this way about your time at Amica. Please know that we truly do value feedback, and we’d appreciate being able to give you the opportunity to share that feedback with us directly. If you’re interested in doing so, please email us at employeefeedback@amica.com so we can learn more about your concerns. Thank you.
Viewing 322 - 324 of 1,022 Reviews

Glassdoor has 1,072 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.