Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,072 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 74% of employees would recommend working at Amica Insurance to a friend and 75% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

74% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (19) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 206 reviews)); "Atmosphere and people are great." ((in 71 reviews)); "Good work life balance in here" ((in 38 reviews)); "Coworkers are great and makes the day go by fast." ((in 37 reviews)); "Good training and set me up for success in my career." ((in 34 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Poor management; No upward movement available; behind the industry in products." ((in 49 reviews)); "Low pay and busy work mostly" ((in 47 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 30 reviews)); "They are finally adapting to more work from home days, 2 work from home, 3 days in the office but i feel that the only reason why they made that change is because they are not able to higher anyone and other companies realize that you can still be successful and have responsible workers do their job from home." ((in 22 reviews)); "Bad upper management." ((in 19 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

Amica Insurance reviews

3.9

74% would recommend to a friend

(1,022 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Ratings by demographic groups

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Gender

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Veteran status

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Aug 16, 2024

Good but...

Adjuster

Recommend

CEO approval

Business Outlook

Pros

- Amica's benefits are on par with the rest of the industry - Work from home! - Minimal micromanaging - Company as a whole "seems" to care about you. - Great coworkers.

Cons

- Promotions are only for those who don't mind uprooting their entire family and moving across state lines. - Promotions are not exactly consistent. Some turn in crappy work and get promoted and others work their back end off and turn in much more detailed, thorough work and still waiting for a promotion. It depends on what your supervisor is like. Some are really tough, some are very lax. - The workload can be very, very stressful at times and Amica just seems to believe "we can handle it" or refers us to their benefits for stress management. Some of us miss our families. We may be "there" but we are not "there" (if you know what I mean). - Some supervisors don't have much personality, some do. I suppose that is true in any organization.

Amica Insurance Response

1y

Thank you for your review and the kind comments about your co-workers and our work-from-home policy. Please know that we regularly review the opportunities available to our employees to ensure that there are ways each person can grow. However, if you have concerns about the opportunities available to you, we’d appreciate the opportunity to learn more about your experience. Please email us at employeefeedback@amica.com and we would be happy to schedule some time to speak with you. Thank you.

3.0

Aug 9, 2024

Auto claim adjuster

Auto claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Good health insurance coverage and understanding management

Cons

Overworked, management does not replace workers who leave

Amica Insurance Response

1y

Thank you for taking the time to review us on Glassdoor. We’re sorry to hear you don’t recommend Amica after your time here. Although you are no longer with the company, we’d welcome the opportunity to speak with you regarding your concerns. If you’re interested, please email us at employeefeedback@amica.com. Thank you again.

4.0

Jul 21, 2024

Not a bad place to work

Associate customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good bonus plan for sales, tenured employees are always willing to help newer peers.

Cons

Being penalized for using the sick time you’re given if too many people are out the same day. Very slow climb for more pay. Micromanaged all day.

Amica Insurance Response

1y

We’re glad to hear that you recommend Amica after working at the company for over two years! Thank you for sharing this feedback about your co-workers as well. With regard to pay and micromanagement, we’d like to get in touch with you to learn more about your experience. Please email us at employeefeedback@amica.com so we can look into this further. Thank you.

Viewing 325 - 327 of 1,022 Reviews

Jobs at Amica Insurance

Digital Marketing Technologist

Associate Customer Care Representative

Associate Customer Care Representative - Service Center

Amica Insurance

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Good but...

Auto claim adjuster

Not a bad place to work

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