Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,072 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 74% of employees would recommend working at Amica Insurance to a friend and 75% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

74% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (19) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 204 reviews)); "Atmosphere and people are great." ((in 70 reviews)); "Coworkers are great and makes the day go by fast." ((in 39 reviews)); "Solid company with excellent reputation and training." ((in 37 reviews)); "Good work life balance in here" ((in 34 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Low pay and busy work mostly" ((in 48 reviews)); "Poor management; No upward movement available; behind the industry in products." ((in 47 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 31 reviews)); "No way to work from home." ((in 22 reviews)); "Bad upper management." ((in 19 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

Amica Insurance reviews

3.9

74% would recommend to a friend

(1,022 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,022 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Mar 12, 2022

Ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are great and the teams you work on make the experience enjoyable. Company cares about its employees.

Cons

Technology is a little behind.

Amica Insurance Response

4y

Thank you for your review and kind words! We’re happy that your team has helped make working at Amica an enjoyable experience. We truly do care about our employees and their feedback. If you’re interested in sharing additional feedback with us directly, please feel free to email us at employeefeedback@amica.com. Thank you again!

4.0

Jan 28, 2022

Overall

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Benefits, hours, pension, location, bonuses

Cons

Pay, workload, work for home policy

Amica Insurance Response

4y

Thank you for your review and feedback on our benefits, hours, pension, location and bonuses. If you’d like to discuss your thoughts with us directly about compensation, workload and working from home, we would welcome the opportunity to speak with you. Please feel free to email us at employeefeedback@amica.com. Thank you again.

2.0

Jan 10, 2022

No room for growth

Liability claims representative

Recommend

CEO approval

Business Outlook

Pros

Nice office environment, Friendly people

Cons

No room for growth from claims to adjusting

Amica Insurance Response

4y

Thank you for your review and your feedback about Amica’s office culture and your fellow employees. When it comes to opportunities for growth, please know that we regularly review our career lattices to show opportunities and possible career paths for employees. If you have questions about your career path or other opportunities, we encourage you to speak with your manager. Or you can reach out to us at employeefeedback@amica.com for more information. Thank you.

Viewing 346 - 348 of 1,022 Reviews

Jobs at Amica Insurance

Associate Customer Care Representative

Associate Customer Care Representative

Associate Customer Care Representative - Lisle, IL

Associate Customer Care Representative

Associate Customer Care Representative - Flex

Amica Insurance

Amica Insurance reviews

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Ratings by demographic groups

Reviews by job title

Ok

Overall

No room for growth

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