Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,072 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 74% of employees would recommend working at Amica Insurance to a friend and 75% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

74% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (19) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 204 reviews)); "Atmosphere and people are great." ((in 70 reviews)); "Coworkers are great and makes the day go by fast." ((in 39 reviews)); "Solid company with excellent reputation and training." ((in 37 reviews)); "Good work life balance in here" ((in 34 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Low pay and busy work mostly" ((in 48 reviews)); "Poor management; No upward movement available; behind the industry in products." ((in 47 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 31 reviews)); "No way to work from home." ((in 22 reviews)); "Bad upper management." ((in 19 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

Amica Insurance reviews

3.9

74% would recommend to a friend

(1,022 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Dec 17, 2021

They try

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Have been keeping abreast of Covid updates

Cons

Not receptive to flexible work schedules

Amica Insurance Response

4y

Thank you for your review and the feedback about our response to COVID. We appreciate your feedback and understand that some of our employees are looking for more flexibility. We continue to have discussions about the best approach for Amica and our employees, and if you’d like to share additional comments with us directly, please feel free to email us at employeefeedback@amica.com. Thank you again.

2.0

Dec 10, 2021

Review

Senior insurance adjuster

Recommend

CEO approval

Business Outlook

Pros

Mobile. Work from home. Company vehicle. Competitive benefits

Cons

Workload is too high. Employee Retention is an issue which then puts a strain on the remaining employees.

Amica Insurance Response

4y

Thank you for taking the time to share your concerns with us. We’re continuing to actively hire to help better manage representative workload and meet the needs of our employees. If you’d like the opportunity to discuss your feedback with us directly, please feel free to email us at employeefeedback@amica.com. Thank you.

3.0

Sep 30, 2021

A lot of work for not a lot of pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are decent. Ability to grow within the company

Cons

Pay isn't that great for the amount of work. They try to give you a lot of benefits for less salary I'd prefer a bigger salary

Amica Insurance Response

4y

Thank you for your review! We’re glad to hear that you’re enjoying Amica’s benefits and the opportunities for growth available at our company, and we appreciate the feedback you shared. If you’d like to get in touch with us to discuss your feedback in more detail, please feel free to email us at employeefeedback@amica.com. Thank you again.

Viewing 349 - 351 of 1,022 Reviews

Jobs at Amica Insurance

Associate Customer Care Representative

Associate Customer Care Representative

Associate Customer Care Representative - Lisle, IL

Associate Customer Care Representative

Associate Customer Care Representative - Flex

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They try

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A lot of work for not a lot of pay

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