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      Amica Insurance

      Engaged Employer

      Amica Insurance reviews

      3.9

      74% would recommend to a friend

      (1,023 total reviews)
      avatar

      Edmund (Ted) Shallcross III

      81% approve of CEO

      75% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Compensation and benefits

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,023 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Jul 14, 2025

      This rarely turns in to work from home

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training was okay, but disorganized

      Cons

      It is not a work from home position

      avatar
      Amica Insurance Response
      12mo
      We’re sorry to hear you feel this way. We value the feedback we receive from our employees, so we’d appreciate the opportunity to get in touch with you regarding your training experience and to better understand any misconceptions you may have had about your position. If you’re interested, could you please email us at employeefeedback@amica.com? Thank you.
      3.0
      Mar 28, 2025

      Pay

      Customer care representative (ccr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very team oriented Good Management

      Cons

      Low pay Poor work life balance

      avatar
      Amica Insurance Response
      1y
      Thank you for your review. We’re sorry to hear that you don’t currently recommend Amica. We appreciate your feedback about the team-oriented nature of the work, and we’d like the opportunity to learn more about some of the concerns you shared. Could you please email us at employeefeedback@amica.com with any additional details you’d like to provide? Thank you again.
      3.0
      Jan 24, 2025

      PIP Claims Rep

      Med/pip claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, company culture, profit sharing bonus.

      Cons

      Low pay, no work life balance, hybrid 3 in 2 out. Short staffed so over worked and underpaid.

      avatar
      Amica Insurance Response
      1y
      Thank you for sharing your feedback with us on Glassdoor. We’re pleased to hear that you enjoy our company culture and benefits. With regard to pay, please know that our total rewards package is a combination of compensation and benefits that we’ve found to be competitive in our industry. If you’d like to discuss your experience further, please email us at employeefeedback@amica.com. Thank you.
      Viewing 403 - 405 of 1,023 Reviews
      Related searches: Amica Insurance jobs | Amica Insurance salaries | Amica Insurance benefits | Amica Insurance interviews
      ReviewsAmica Insurance reviews

      Glassdoor has 1,073 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.