Amica Insurance reviews

3.9

74% would recommend to a friend

(1,025 total reviews)
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Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,025 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jul 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Collaboration, communication, empowerment, inclusion, realistic expectations, technology mix, outcomes-based approach, mutuality status promotes long term decision making. THE PEOPLE

Cons

As needs evolve some departments are better at being proactive than others, continue to support ongoing needs analysis and workforce training.

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Amica Insurance Response
3y
Thanks so much for the five-star review and recommendation! We’re so glad to hear this wonderful feedback about our company culture and technology, as well the kind comments about the people you work with. Feel free to email us directly at employeefeedback@amica.com if you have any additional details that you’d like to share, and thank you again!
5.0
Jun 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent pay, great work environment, excellent benefits not just including health coverage, employee discounts, college tuition reimbursement, and so much more.

Cons

Call center hours are difficult for work/life balance. Customer service can be difficult because not all customers are happy customers.

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Amica Insurance Response
3y
We appreciate your five-star review, and we’re glad to hear that you’re enjoying Amica’s environment and benefits! If you’re interested in sharing additional feedback with us directly, we’d be happy to hear from you. Please email us at employeefeedback@amica.com if you’re interested. Thank you!
4.0
Jun 2, 2023

Freedom to do the "right thing"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture is supportive with integrity at its center. I've always felt that this company respected a reasonable decision that sought to create customer loyalty over the bottom line and that has kept me here. The health/wellness benefits are very good. Matching donations, charitable grants, and time off to volunteer are a plus. The company is making efforts to diversify upper management.

Cons

Despite several significant advances in technology over the past few years, including additional WFH flexibility, labor pool/staffing fluctuations have taken more time to equalize than anticipated and inflationary pressures are not adequately addressed by current salaries.

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Amica Insurance Response
3y
Thank you for all of the great feedback about Amica’s culture and the benefits we offer! We appreciate you taking the time to write this review. We’re always listening to the feedback our employees share with us, and we’d welcome the opportunity to discuss some of your additional comments with you directly so we can learn more about them. Could you please email us at employeefeedback@amica.com so we can get in touch? Thank you.
Viewing 439 - 441 of 1,025 Reviews

Glassdoor has 1,075 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.