Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,075 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 74% of employees would recommend working at Amica Insurance to a friend and 75% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

74% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (20) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 201 reviews)); "Atmosphere and people are great." ((in 70 reviews)); "Coworkers are great and makes the day go by fast." ((in 40 reviews)); "Good work life balance in here" ((in 36 reviews)); "Solid company with excellent reputation and training." ((in 36 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Poor management; No upward movement available; behind the industry in products." ((in 48 reviews)); "Low pay and busy work mostly" ((in 41 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 30 reviews)); "A good example of this is work from home which is currently at one day a week because upper management believes employees need to be in the office to sustain our "culture"." ((in 23 reviews)); "Bad upper management." ((in 19 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

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Amica Insurance

Amica Insurance reviews

3.9

74% would recommend to a friend

(1,025 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

3.9

Work/Life balance

3.9

Senior management

3.8

Career opportunities

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,025 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Dec 16, 2025

Great Company

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Amica offers many opportunities to grow. They encourage career development throughout the organization by offering the tools needed and training resources.

Cons

I can't think of any cons

Amica Insurance Response

6mo

Thank you so much for the five-star review and recommendation! We’re happy to receive feedback like this when it comes to our opportunities for career development. Thank you for taking the time to review us on Glassdoor!

5.0

Dec 15, 2025

Amica Employee Experience

Scs supervisor

Recommend

CEO approval

Business Outlook

Pros

Amica is a company with strong ethical values based on maintaining long-term, positive relationships with insureds and employees alike. They are focused on individual development, provide great benefits, and have an inclusive and supportive corporate culture which allows employees to flourish.

Cons

I don't have any cons.

Amica Insurance Response

5mo

Thank you so much for the five-star review and recommendation! We’re glad to know how much you value the culture at Amica and our focus on career development, great benefits, and an inclusive workplace. We really appreciate you taking the time to share a review of your experience on Glassdoor!

2.0

Dec 14, 2025

Will not promote

Senior customer service representative (csr iii)

Recommend

CEO approval

Business Outlook

Pros

Benefits, co workers are great

Cons

If you have FMLA do not expect to gain a promotion I have co-workers that aren't even meeting half of their goals and have been promoted while I am meeting mine and still can't get a promotion and there's no reason for it other than I have family medical leave act that I can utilize when I need it

Amica Insurance Response

6mo

Thank you sharing your feedback on Glassdoor. At Amica, we are committed to fostering an inclusive workplace where all employees are treated fairly, and we adhere to all requirements of the Family and Medical Leave Act. We’re concerned about the comments you’ve shared and would greatly appreciate the opportunity to learn more. Please email us at employeefeedback@amica.com so we can better understand your experience.

Viewing 580 - 582 of 1,025 Reviews

Jobs at Amica Insurance

Associate Customer Care Representative

Associate Customer Care Representative

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Associate Customer Care Representative