Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,072 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 74% of employees would recommend working at Amica Insurance to a friend and 75% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

74% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (19) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 202 reviews)); "Atmosphere and people are great." ((in 75 reviews)); "Coworkers are great and makes the day go by fast." ((in 41 reviews)); "Good work life balance in here" ((in 38 reviews)); "Solid company with excellent reputation and training." ((in 36 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Poor management; No upward movement available; behind the industry in products." ((in 49 reviews)); "Low pay and busy work mostly" ((in 45 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 32 reviews)); "Then you get penalized by having 1 of your 2 work from home days taken away because you can't meet unrealistic expectations." ((in 24 reviews)); "Bad upper management." ((in 19 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

Amica Insurance reviews

3.9

74% would recommend to a friend

(1,022 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Oct 25, 2023

Salary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Coworkers are always positive, holiday weeks are fun and celebrated.

Cons

Management. No flexibility. Not able to take time off most times.

Amica Insurance Response

2y

Thank you for taking the time to review us on Glassdoor. We’re always listening to the feedback our employees share with us, and we’d welcome the opportunity to discuss your comments about management and flexibility with you directly. Could you please send us an email at employeefeedback@amica.com so that we can get in touch? Thank you.

4.0

Oct 23, 2023

Ok place to work

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Great co workers and benefits

Cons

Salary is not the best

Amica Insurance Response

2y

Thank you for taking the time to review us on Glassdoor! We really appreciate you sharing this feedback about your co-workers and the benefits we offer. Please know that Amica strives to provide our employees with a balanced total rewards package including competitive base and variable pay in addition to a robust suite of benefits. If you have additional comments you’d like to share, we’d be happy to speak with you directly so we can learn more. If you’re interested, please don’t hesitate to email us at employeefeedback@amica.com. Thank you again!

3.0

Sep 29, 2023

Property Claims Adjuster

Property adjuster

Recommend

CEO approval

Business Outlook

Pros

Great culture. Management appears supportive.

Cons

High work volume can be stressful

Amica Insurance Response

2y

Thank you for your recommendation and for reviewing us on Glassdoor. Amica strives to provide our employees with a balanced total rewards package including competitive base and variable pay in addition to a robust suite of benefits. We seek to pay all our employees fairly and competitively by regularly reviewing available market data and instilling a pay-for-performance model and culture at Amica. We’d appreciate the opportunity to get in touch with you as we value employee feedback. Could you please email us at employeefeedback@amica.com with any additional feedback that you have? Thank you.

Viewing 685 - 687 of 1,022 Reviews

Jobs at Amica Insurance

Associate Customer Care Representative

Associate Customer Care Representative

Associate Customer Care Representative - Lisle, IL

Associate Customer Care Representative - Flex

Associate Customer Care Representative

Amica Insurance

Amica Insurance reviews

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Reviews by job title

Salary

Ok place to work

Property Claims Adjuster

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