Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,072 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 73% of employees would recommend working at Amica Insurance to a friend and 74% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

73% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (19) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 200 reviews)); "Atmosphere and people are great." ((in 73 reviews)); "Coworkers are great and makes the day go by fast." ((in 37 reviews)); "Solid company with excellent reputation and training." ((in 34 reviews)); "Stable and friendly work environment" ((in 23 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Low pay and busy work mostly" ((in 50 reviews)); "Poor management; No upward movement available; behind the industry in products." ((in 49 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 30 reviews)); "Then you get penalized by having 1 of your 2 work from home days taken away because you can't meet unrealistic expectations." ((in 23 reviews)); "Bad upper management." ((in 20 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

Amica Insurance reviews

3.9

73% would recommend to a friend

(1,022 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,022 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Dec 5, 2019

Associate Adjuster

Associate claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Great employee benefits, Offers long term career within company, Amazing training, Relocation benefits

Cons

Company cars are required for this position and can impact monthly income

Amica Insurance Response

6y

Thank you for your review. We appreciate your feedback and are glad to hear you%E2%80%99re happy with the training and company benefits. We review our total rewards package on a consistent basis to ensure that we balance pay and benefits. This includes examining the usage of and need for company cars. However, if you%E2%80%99d like to discuss this with us further, we%E2%80%99d welcome the opportunity to speak with you. Please email us at employeefeedback@amica.com and we%E2%80%99ll get in touch with you directly. Thank you!

5.0

Dec 4, 2019

Great company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Really great company to work for.

Cons

Only bad thing is that in insurance, you have highs and lows throughout the year, which is reflected through sales. It's also very corporate environment that does not allow you to think outside the box.

Amica Insurance Response

6y

Thank you for your review! We%E2%80%99re always listening and we appreciate the feedback we receive from our employees. If you%E2%80%99d like to discuss your review with us further, please feel free to send us an email at employeefeedback@amica.com and we%E2%80%99d be happy to have someone get in touch. Thank you.

5.0

Nov 20, 2019

A great place to work that offers career advancement as long as you are able to relocate.

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, Great Management, Great Atmosphere

Cons

Flexible work schedule, Pay, Unable to work from home

Amica Insurance Response

6y

Thank you for your review! We%E2%80%99re glad that you enjoyed the benefits, atmosphere and our management during your time at Amica.Our total rewards package is designed as a balance between both pay and benefits. We do offer various work from home programs as business needs allow, and regularly evaluate opportunities to provide flexibility where possible. If you%E2%80%99d like to share any additional feedback with us directly, please feel free to email us at employeefeedback@amica.com. Thank you again!

Viewing 904 - 906 of 1,022 Reviews

Jobs at Amica Insurance

Associate Customer Care Representative

Associate Customer Care Representative - Lisle, IL

Associate Customer Care Representative

Associate Customer Care Representative

Associate Customer Care Representative - Service Center

Amica Insurance

Amica Insurance reviews

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Associate Adjuster

Great company

A great place to work that offers career advancement as long as you are able to relocate.

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