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      Amica Insurance

      Engaged Employer

      Amica Insurance reviews

      3.9

      74% would recommend to a friend

      (1,021 total reviews)
      avatar

      Edmund (Ted) Shallcross III

      81% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Compensation and benefits

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,021 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Dec 31, 2014

      Don't expect a promotion

      Associate account representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, nice little perks like gift cards, etc.

      Cons

      Workers are treated like robots, you are never allowed to talk about the real problems in the company..management does not want to make the problems better..they only want everyone to stay quiet. put up with it, and do their jobs. Total lack of communication from management to the workers who deal with the customers every day. I worked very hard in my 5 years at the company, and never got a promotion. Very dissapointing.

      5.0
      Oct 19, 2014

      Great company with great opportunities!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture is great and there are really good opportunities for advancement for those who stay mobile throughout their career. Access to upper management is surprisingly easy and encouraged, which leads to engaged employees. Have always felt like my career goals are supported and encouraged at all levels. This is really a place where you're a part of something and not just a number amongst others. Employees can really make a name for themselves with the way management manages the talent pool.

      Cons

      Some positions can be challenging, but each one has gotten better than the last. The importance of these challenging roles is not unnoticed, and employees are rewarded because of this. Overall, pros really outweigh any cons in my opinion!

      3.0
      Oct 1, 2014

      Good principles, but slow to change

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is founded on good principles and truly does place customer satisfaction above all else. Training is quite extensive and support is offered every step of the way. Claims service is definitely one of the best in the industry and many long-term employees.

      Cons

      Promotions are slow to come and open positions are only posted for certain departments - many positions are filled without allowing interested parties to apply or know that an opening even existed. Often you are expected to basically DO the job of the next higher position before you will be considered for promotion to that position. Technology advancement is horrendous - many systems date back to the 80s or early 90s and have seen little improvement since. New systems are chronically delayed and roll-out deadlines missed by months to years at times. Workloads and expectations vary widely from office to office - someone who is considered a superstar for the amount of work they handle in one office could be terminated in another for handling the same amount of work.

      Viewing 946 - 948 of 1,021 Reviews
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      ReviewsAmica Insurance reviews

      Glassdoor has 1,071 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.