Amica Insurance reviews

3.9

74% would recommend to a friend

(1,021 total reviews)
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Edmund (Ted) Shallcross III

81% approve of CEO

74% positive business outlook

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,021 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Sep 16, 2014

SCS Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and stability. As a whole, the company tries to do the right thing.

Cons

Unfortunately, the company (certain divisions) is no longer about your ability to do the job, or your overall competency and just boils down to who you know and whether or not your liked by the people who make the decisions. When I first started, I had some of the best managers to guide me, tons of support and I was in euphoria! Few years later, leadership changed - all the individuals I respected moved onto other opportunities and the worst, most inept people I worked with were getting the big promotions. Facts don't matter, just likeability. If you are someone who doesn't want to be really challenged, can brown nose effectively and just want a steady paycheck, this is the right place for you. It's too bad - leadership wasn't always that way!

4.0
Sep 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Their training program is extensive and thorough. They definitely give you all of the tools needed to start out. They are great about hiring individuals with no prior industry experience. Everyone is very helpful and friendly and their benefits are great.

Cons

Slow advancement opportunities due to high retention rate, which speaks to how well they take care of their employees. However, if you are looking to move up in a company, it will likely take 10 years to get out of your first roll. Work load of Adjusters is a bit excessive.

2.0
Aug 24, 2014

No longer a great place to work.

Recommend
CEO approval
Business Outlook

Pros

Decent pay if you have been there for a while. Decent medical benefits. Great co-workers.

Cons

The big push is on sales. The company gives lip service to customer service. The customer service reps are no longer valued. The reps have a work load that is back breaking. The managers hid in their offices all day and pretend everything is great

Viewing 949 - 951 of 1,021 Reviews

Glassdoor has 1,071 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.