Amica Insurance reviews

Antiquated computer systems that never improve. Overall mentality that they act like they want to hear your opinion but your scolded did when you give it. Local Management needs to focus on getting their job done (specifically referring to file review and risk OK's) in a timely manner. When this is reversed, for a representative it is held against them at evaluation time. This is a call center PERIOD. Representatives, regardless of level or expertise are expected to act like agents, underwriters, IT experts, billing experts, conflict resolution experts amongst many others without ever being fully rewarded, whether that's financially or with praise.

Opportunities to advance hinge solely upon willingness to relocate. Burdensome levels of paperwork required to accomplish most tasks. Very low authority levels.