Amica Insurance reviews

3.9

74% would recommend to a friend

(1,020 total reviews)
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Edmund (Ted) Shallcross III

81% approve of CEO

74% positive business outlook

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,020 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Mar 31, 2026

Supportive culture, strong values, and meaningful work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amica has a genuinely strong culture grounded in integrity, collaboration, and respect for people. Leadership is approachable and transparent, and there is a real emphasis on doing the right thing—for employees, customers, and the community. The company invests in employee development and encourages long‑term growth, not just short‑term results. Teams work hard, but there is also an understanding of work‑life balance, which makes it a sustainable place to build a career.

Cons

Like any organization, change can take time, and processes may feel deliberate rather than fast‑moving. For those who prefer constant rapid change, the pace may feel measured.

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Amica Insurance Response
2mo
We greatly appreciate your recommendation, and we’re happy to hear that Amica’s culture, leadership, and focus on growth and work-life balance have been such a positive part of your experience here. Again, we appreciate your feedback and thank you for the five-star review!
5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, opportunities to drive your own career, healthy culture with leadership support, employees who care about our mission, consistent drive to improve our service delivery by leveraging the ideas of employees throughout the organization.

Cons

Leaders should continue to communicate often and increase/enhance communication, especially in times of change. While this is listed under cons, it's becoming a strength.

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Amica Insurance Response
2mo
Thank you for the five-star review! We really appreciate you taking the time to leave such detailed feedback about Amica on Glassdoor. We’re always listening, and thank you again for sharing your experience here!
5.0
Mar 18, 2026

Love my job

Recommend
CEO approval
Business Outlook

Pros

Love working claims there always different and your always learning, Keeps me engaged.

Cons

Sometime busy and overwhelming, Just work one claim at a time.

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Amica Insurance Response
2mo
We appreciate your five-star review, recommendation, and feedback about your experience in our Claims department! If you’d like to share any additional feedback with us directly, please email us at employeefeedback@amica.com. Thank you!
Viewing 16 - 18 of 1,020 Reviews

Glassdoor has 1,070 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.