Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,072 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 73% of employees would recommend working at Amica Insurance to a friend and 74% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

73% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (19) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 202 reviews)); "Atmosphere and people are great." ((in 73 reviews)); "Coworkers are great and makes the day go by fast." ((in 40 reviews)); "Good work life balance in here" ((in 34 reviews)); "Solid company with excellent reputation and training." ((in 32 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Poor management; No upward movement available; behind the industry in products." ((in 49 reviews)); "Low pay and busy work mostly" ((in 48 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 30 reviews)); "no work from home options, inflexible corporate culture, and difficult to advance" ((in 24 reviews)); "Bad upper management." ((in 20 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

Amica Insurance reviews

3.9

73% would recommend to a friend

(1,022 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,022 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Nov 13, 2024

Amica: A Trustworthy Choice for Insurance Needs

Data scientist

Recommend

CEO approval

Business Outlook

Pros

Strong Company Culture: Amica emphasizes a supportive and inclusive work environment, promoting teamwork and collaboration across all departments. Customer-Centric Focus: With a reputation for excellent customer service, working at Amica offers employees a chance to make a positive impact on customers' lives, building trust and loyalty. Professional Growth Opportunities: Amica provides numerous career development programs, from mentorship and training to leadership development, helping employees progress in their careers.

Cons

Micromanagement: Some employees feel that the work environment is overly controlled, leading to a lack of autonomy. INDEED High Workload: There are reports of increased workloads due to staffing adjustments, which can lead to stress and burnout. INDEED Limited Advancement Opportunities: A few employees have mentioned that career progression can be slow, with limited opportunities for advancement.

Amica Insurance Response

1y

Thank you for your detailed review. We’re glad to hear that you have positive feedback about our company culture and our career development programs. We’re sorry to hear that you would give your experience at Amica one star, and we’d like the opportunity to discuss some of your concerns and feedback with you. Could you please email us at employeefeedback@amica.com so we can get in touch? Thank you.

2.0

Mar 7, 2024

Cheap on Salary

Compliance

Recommend

CEO approval

Business Outlook

Pros

Lucky to have a supervisor who is very flexible with respect to taking care of family needs and WFH priorities.

Cons

The pay stinks, plain and simple. The company provides us a snapshot of Total Rewards, which tells me my compensation is $30k more than my actual salary.

Amica Insurance Response

2y

Thank you for your review and feedback. When it comes to pay, we'd like to note that the Total Rewards package we offer is a combination of pay and benefits that is competitive in our industry. Our Total Rewards portal is designed to showcase to our employees the value of working for Amica beyond the normal paycheck, which accounts for additional compensation such as variable pay and incentives, and Amica’s costs of providing benefits such as healthcare coverage, for example. We'd be happy to discuss your experience and concerns with you further, so please email us at employeefeedback@amica.com if you're interested in getting in touch. Thank you again.

2.0

Jan 25, 2024

Honest review

Claims representative

Recommend

CEO approval

Business Outlook

Pros

PTO was great, benefits were good

Cons

Micro management is not the best

Amica Insurance Response

2y

Thank you for the comments about the PTO and benefits that Amica offers. We’re sorry to hear about your concerns. We’d like the opportunity to discuss some of them with you based on your experience. If you’re interested, please email us at employeefeedback@amica.com. Thank you.

Viewing 223 - 225 of 1,022 Reviews

Jobs at Amica Insurance

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Senior Business Analyst - Data

Amica Insurance

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Amica: A Trustworthy Choice for Insurance Needs

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