Amtrak reviews

3.5

70% would recommend to a friend

(1,269 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Free train travel anywhere Amtrak goes

Cons

Prehistoric ideologies and company takes no accountability for mistakes, blames employees.

2.0
Sep 17, 2025

Toxic Culture; Great Benefits

Recommend
CEO approval
Business Outlook

Pros

- Benefits - Family Train Pass - Satisfaction in working for a critical American need

Cons

- Lack of leadership. All decisions are centralized at the top; a few things are pushed down. Autonomy is stripped. The absence of a CEO compounds this issue entirely. - Toxic environment, everyone is out to build themselves micro-empires within an organization that should be concentrated on the good of the American people.

Viewing 28 - 30 of 1,269 Reviews

Glassdoor has 1,476 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.