Amtrak reviews

3.5

70% would recommend to a friend

(1,269 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Aug 12, 2008
Recommend
CEO approval
Business Outlook

Pros

It is a very diverse business. Has many functions besides running trains. Engineering, finance, marketing, IT etc. It is a good company to have on your resume. It offers good entry level and transfer salaries.

Cons

After initial salary, the annual raises are few and small. I went over seven years without even a cost of living. It wasn't just me, it was all of management so it wasn't a performance thing. Internal promotions are very 'friend' oriented. Even the most senior management finds it difficult to make any changes to the business processes because there is no accountability, rewards or punishment for success or failure.

3.0
Jul 22, 2008
Recommend
CEO approval
Business Outlook

Pros

The company provides a challenging environment within the context of an exciting national service.

Cons

Too much management turnover - 3-4 CEO's, CFO's in eight years. The company is managed from the middle and lacks clear direction. Too much infighting among departments.

1.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

national seniority, you're able to relocate if your seniority can hold at a particulal location, every day it is a different challenge. It is definitely not a boring job.

Cons

lack of competence at all management levels especially upper management, the company is funded by congress so you never know if your job is going to be cut by congress or not. I guess the security of having your job the next year is a little on the risky job. Also, in this profession the whole crew is held accountable. If one of the other crewmembers violates a rule everybody on the crew is held accountable

Viewing 1267 - 1269 of 1,269 Reviews

Glassdoor has 1,476 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.