Amtrak reviews

3.5

70% would recommend to a friend

(1,268 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Oct 16, 2009

A good place to work, but, you must be patient

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stable, interesting work, flexibility in job assignments, growth opportunities, importance of public transportation, committed employees. It is fun, interesting and important work.

Cons

Lack of committed annual funding so budget varies widely and wildly from year to year, micro-management in the operations department can cause work v. life balance issues, many of the problem areas are outside of Amtrak's control due to Congressional funding and freight railroad dispatching.

5.0
Sep 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Amtrak offers flexible schedules including the 9/80 schedule for some departments, excellent benefits including free train travel, pension, railroad retirement, and others. The audit department keeps up to date by using the latest and greatest audit techniques.

Cons

Advancing within Amtrak can be difficult. As a government owned entity, Amtrak tends to be : bureaucratic and slow paced. You should have a passion for transportation to work there.

2.0
Jul 2, 2009
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits. Strong retirement.

Cons

A broken government agency. No opportunity for advancement. Too much diversity hiring and not enough merit hiring at all levels of the company. Zero accountability for management. Too many veteran Amtrak employees stuck in their ways.

Viewing 1258 - 1260 of 1,268 Reviews

Glassdoor has 1,475 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.