Is Amtrak a good company to work for?

Amtrak has an overall rating of 3.5 out of 5, based on over 1,475 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 70% of employees would recommend working at Amtrak to a friend and 54% have a positive outlook for the business. The best reviews about Amtrak have been left by employees working as Intern , Engineer and Coach Cleaner .

Does Amtrak pay their employees well?

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Amtrak. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amtrak?

70% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amtrak 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Amtrak?

Intern (41) , Railroad Conductor (32) , Electrician (29) , Customer Service Representative (26) , Locomotive Engineer (24) , Coach Cleaner (22) , Lead Service Attendant (20) , Reservation Sales Agent (20) , Engineer (19) , Manager (18) , Journeyman Electrician (14) , Project Manager (14) , Conductor (13) , Trackman (12) , Train Conductor (12)

What are the pros of working at Amtrak according to real employee reviews?

"Amtrak pays great and the benefits when employed full time are great." ((in 195 reviews)); "Union job with good pay ($28.67) per hour in Mechanical department as of 2017." ((in 193 reviews)); "Great team and people." ((in 71 reviews)); "Good for Work life balance" ((in 27 reviews)); "Retirement is good." ((in 25 reviews))

What are the cons of working at Amtrak according to real employee reviews?

"Long hours and unexpected over time" ((in 37 reviews)); "Too many managers get in the way" ((in 33 reviews)); "Culture is terrible." ((in 24 reviews)); "To much nepotism, they tend to promote ,younger people" ((in 23 reviews)); "Management lacks leadership and the nepotism is absurd." ((in 22 reviews))

What are employees saying about Amtrak layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak layoffs and their outlook for job security at Amtrak in 2026.

What Amtrak locations have received the highest employee ratings?

Bear , Phila , Long Island City , New Orleans , Philadelphia , New York , Boston , Sacramento , Los Angeles , Seattle

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Amtrak

Amtrak reviews

3.5

70% would recommend to a friend

(1,268 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.7

Diversity & inclusion

3.4

Career opportunities

3.3

Culture & values

3.1

Work/Life balance

2.8

Senior management

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Dec 12, 2008

Generally good company to work for...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great, supportive co-workers; they become a second family. Great benefits, including rail privileges and pension plan. Opportunities for advancement are increasing, especially since more and more people are retiring.

Cons

Not a very dynamic organization; there are many "old timers" who are stuck in old ways. As a "quasi-government" organization, funding is not always a given. Also, unions are too powerful here.

3.0

Oct 22, 2008

Amtrak has potential and you can get out what you put in.

It analyst

Recommend

CEO approval

Business Outlook

Pros

Life work balance. It is a place where there are many opportunities to learn new skills and have responsibility if you show effort and competency. You can get out what you put in.

Cons

Little downside to poor performance so employees that don't do their job or try to make things better are not impacted. This can be frustrating for the many employees that do care and try to improve.

3.0

Sep 26, 2008

Amtrak is still a "work in progress" even after 30+ years.

Supervisor

Recommend

CEO approval

Business Outlook

Pros

I have worked at Amtrak for over 17 years and have found a niche where I was able to develop skills to meet a need.

Cons

Amtrak consists of many tenured individuals who propagate the mentality of seniority over merit. This is largely because most senior management started from within the Union ranks. May individuals who occupy positions of importance are either there because of tenure and politics or for placating the needs of a diversity initiative. Amtrak is still in a phase of growth and realizing its own importance in the overall scheme of public transportation.

Viewing 1261 - 1263 of 1,268 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Generally good company to work for...

Amtrak has potential and you can get out what you put in.

Amtrak is still a "work in progress" even after 30+ years.

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