Amtrak reviews

3.5

70% would recommend to a friend

(1,268 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Nov 10, 2009

IG

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good place to work. decent benefits. a lot of room to advance. salary is par to below par. o well

Cons

no credit given for work done, people push problems off onto each other. i wouldnt ride their trains for free.

2.0
Nov 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Considering the education level necessary to get a job at Amtrak (ie, GED or High School diploma), the pay is wonderful. Union protection and benefits are also nice for the most part. And the job (I work on board the trains) is always interesting; it sure beats working in an office all day!

Cons

Lifestyle is hard. You're always on call and on the road anywhere from 4-7 days a week, but that's typical for all railroads. What is especially shameful on Amtrak is the complete and utter incompetence of management, from the top levels down to the local supervisors. They have absolutely no vision for the future, and also no idea how to build employee morale. Negative feedback is the only feedback you'll get at Amtrak. Managers seem much more interested in keeping a low profile and keeping their jobs than actually improving the company and working conditions. They will outright reject any suggestions on how to make things better or even save the company money! Even though it's a job I personally love, I couldn't recommend working at Amtrak to any of my friends or family for any reason other than the money, and that's a pathetic reason to work anywhere and be treated as poorly as we are at Amtrak.

Viewing 1255 - 1257 of 1,268 Reviews

Glassdoor has 1,475 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.