Amtrak reviews

3.5

70% would recommend to a friend

(1,271 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jul 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Best insurance I ever had

Cons

I have only worked at the Chicago Amtrak, so this is only about that. The union is like going back to the 1930s. If you have a few years in you get to go hide and sleep your whole shift. If your fat and have sonority, you don't have to even be able to climb up the locomotive, you can sleep your shift away. They find the best new guys and give them all the work. The new guys will do this until they finally figure it out and quit or just keep doing the work of all their supposed union brothers that screw em. Their is a test for the trains before they leave the yard, and if you have more than a certain amount of hours in, your not allowed to do this test FRA regulations. Guess what, yes they do it anyway and let someone else sign off on it or the foreman will. All the FRA has to do is look at paperwork done over the past year. When the FRA is seen by someone coming in the yard, their is a name called out over every ones radio, so they wake up. They treat new employees horribly Most have missing teeth with one of the best insurance dental programs out there. if anyone did a news investigation on Chicago, it would be a huge eye opener. Security would be very hard to get past now though, but who knows.

2.0
Jun 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Lot of opportunities to learn, but you will be expected to work weekends, holidays, with zero comp time or respect for work-life balance.

Cons

Amtrak is luck of the draw with regards to management. If you're lucky, you'll get a manager who will, at bare minimum, ask you what is going on when someone escalates over your head. In general, they do not, and you're lucky if you go one week without someone escalating to not your immediate boss, but your boss' boss. Amtrak is one of the most toxic work cultures if you get a manager who throws you to the wolves, and most do. Beware the bait and switch when talking to a manager, as you will not find out what really goes on here. If you feel confident, contact one of the people who interviewed you --NON MANAGEMENT -- to get a feel for what you're walking into to. Come here to get technical experience and, if you can make it, stay 5 years for the Railroad Retirement, then leave. Trust me.

1.0
Jan 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, travel and other perks.

Cons

While I sit here about to lose my home, my car, my pets, my savings and in desperate need of medical, dental and even food. I think its important that people know what really goes on at a mangers level. The abuse of power, the constant bullying, the daily threats, can make someone physically ill. Amtrak's toxic work environment usually begins at the Superintendant level and works its way down to managers, supervisors, either through negligence or lack of character and integrity, usually stemming from a naive discounting of the importance of how employees are treated. What I have witnessed over the years about managers. Widespread anger and frustration Workplace bullying from managers/supervisors takes place daily Scapegoats are always written up blamed for something they did not do Dysfunctional relationships with their employees Obvious hypocrisy Nepotism Overly restrictive systems Incompetent supervisors & managers Writes up employees for everything to use at a later date. ...and the list goes on.

Viewing 31 - 33 of 1,271 Reviews

Glassdoor has 1,479 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.