Amtrak reviews

3.5

70% would recommend to a friend

(1,271 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
May 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Pros but just don't know anymore. its becoming more just a paycheck.

Cons

There is so much to complain about and I am sure that you've heard it all but this really affects me. never before have I worked for a company where coworkers threaten each other on a daily basis, put down each other and embarrass each other in public infant of coworkers and passengers. Its sad because the people that do this (and get away with it) are often (on the most part) liked by management and they know they can get away with it and nothing will be done. I can't tell you how many times I have come to work to go out on a trip just to be humiliated by coworkers and low level management. They form opinions on certain people... If they like you (You can do or say anything to anyone) and nothing will happen to you. BUT, if they don't like you, anything you do if blown way out of proportion, misinterpreted or taken out of context and either disqualified or fired. They can take a good hard working employee and just make them feel so very low. It is a very destructive environment and some of my coworkers shouldn't be dealing with the public. They are often extremely petty and childlike and draw you into there antics unknowingly. When you try and walk away they don't let down and become confrontational. You don't want to get into arguments and be called to the office (because of there behavior). You don't want to go to DRO, because your not exactly sure how to explain there behavior on paper - So you swallow it and hope it goes away. Its sad because certain elements of management like some of these people and you know they will take there side if you complain.

4.0
Jan 21, 2015

Working at Amtrak

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefit Package Market Based Salary Liberal Vacation

Cons

Politics Politics Politics Top Heavy Senior Management Promotion for the sake of promotion

4.0
Aug 2, 2014
Recommend
CEO approval
Business Outlook

Pros

excellent pay and benefits. Working in a fast paced environment. Company runs on seniority. Travel to many different cities

Cons

long working hours constantly on your feet. working weekends and holidays. Too many managers you have to report to.

avatar
Amtrak Response
11y
Thank you for the feedback!
Viewing 28 - 30 of 1,271 Reviews

Glassdoor has 1,479 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.