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      Amtrak

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      Amtrak reviews

      3.5

      70% would recommend to a friend

      (1,269 total reviews)

      Stephen Gardner

      69% approve of CEO

      54% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.4

      Career opportunities

      3.3

      Culture & values

      3.1

      Work/Life balance

      2.8

      Senior management

      Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Nov 10, 2018

      AWFUL, NEVER RECOMMEND

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing. Nothing positive to say about this organization.

      Cons

      PTO is terrible, benefits are awful. The culture is toxic. They will work you til death and the morale is lower than any company I have worked at. I would never recommend anyone working at Amtrak. They promote people based on who you know or how loud you talk, not how much value you bring to the organization. Amtrak needs to get out of the 1980s mindset in order to move forward, or no one will want to work for them in a few years.

      4.0
      Aug 16, 2017

      Electrician journeyman

      Journeyman electrician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Union job with good pay ($28.67) per hour in Mechanical department as of 2017. I.e carmen, electrician, machinist, pipefitter, etc. Great Medical benefits; no deducible, $20 for regular doctors, $35 for specialist, and $75 for emergency room and waived if admitted. $200 monthly premium deduction. Pension of around $90 per year of service and your spouse receives an additional 50% so long as you both are at least 60 years old and the employee had 30 good years. Opportunities to transfer nationally; at your own expense. We are reducing our requirements of government subsidies each year. Occasional overtime that you can put towards paid days off. Vacation is one week AFTER first year, two weeks at year two, three at year eight, four at year seventeen, and five at twenty-five.

      Cons

      You have to work at least 30 years and be 60 to receive your railroad retirement at Amtrak as of 2017 in the mechanical department. A lot of different union all with unique bargaining agreements. The Company wants to strip our benefits because we are financially broke every year. Always hearing that Amtrak needs to be dissolved. Old equipment, facilities, and workers. We never seem to have any money and the worker is the easiest target.

      1.0
      May 12, 2016

      Snakes on the Train!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free travel, great work hours

      Cons

      Trust no one! You are surrounded by snakes from the top down. Asking a simple question could have you black listed as being incompetent. Every person in this company gets their jollies off by making each other look bad. You ask a question, they will tell this person, then it's misinterpreted by another and told to someone else and interpreted in a whole different manner. It's downright disgusting! I never worked in an organization so dysfunctional in my life.

      Viewing 25 - 27 of 1,269 Reviews
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      ReviewsAmtrak reviews

      Glassdoor has 1,476 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.