Is Amtrak a good company to work for?

Amtrak has an overall rating of 3.6 out of 5, based on over 1,483 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 70% of employees would recommend working at Amtrak to a friend and 58% have a positive outlook for the business. The best reviews about Amtrak have been left by employees working as Intern , Engineer and Coach Cleaner .

Does Amtrak pay their employees well?

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Amtrak. This rating has been stable over the past 12 months.

How satisfied are employees working at Amtrak?

70% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amtrak 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Amtrak?

Intern (41) , Railroad Conductor (32) , Electrician (29) , Customer Service Representative (26) , Locomotive Engineer (24) , Coach Cleaner (22) , Lead Service Attendant (20) , Reservation Sales Agent (20) , Engineer (19) , Manager (18) , Project Manager (16) , Journeyman Electrician (14) , Conductor (13) , Trackman (12) , Train Conductor (12)

What are the pros of working at Amtrak according to real employee reviews?

"Amtrak pays great and the benefits when employed full time are great." ((in 199 reviews)); "Benfits..the pay is good room for growth...you get to see a lot of america by train." ((in 186 reviews)); "Great team and people." ((in 72 reviews)); "Good for Work life balance" ((in 30 reviews)); "Good salary and tips" ((in 28 reviews))

What are the cons of working at Amtrak according to real employee reviews?

"Too many managers get in the way" ((in 37 reviews)); "Long hours and unexpected over time" ((in 35 reviews)); "Terrible leadership" ((in 24 reviews)); "Culture is terrible." ((in 24 reviews)); "To much nepotism, they tend to promote ,younger people" ((in 23 reviews))

What are employees saying about Amtrak layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak layoffs and their outlook for job security at Amtrak in 2026.

What are the top reviewed Amtrak locations?

Washington , Philadelphia , New York , Chicago , Los Angeles , Wilmington , Riverside , Seattle , Boston , Oakland , New Orleans , Phila , Beech Grove , Long Island City , Lancaster , Miami , Atlanta , Bear , Sacramento , Baltimore , Newark , Lorton , Albuquerque , Providence , Portland , Harrisburg , Odenton , Long Is City , New Brunswick , Kansas City

Amtrak reviews

3.6

70% would recommend to a friend

(1,274 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,274 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Jan 3, 2023

Review

Obs trainee - lsa

Recommend

CEO approval

Business Outlook

Pros

Co-Workers, benefits, RR retirement, salary

Cons

Long hours, long schedule, a lot of traveling

1.0

Dec 3, 2022

Amtrak pay

Rsa agent

Recommend

CEO approval

Business Outlook

Pros

Good agents, good pay and good time management

Cons

Horrible management closed our offices

3.0

Nov 30, 2022

Employment at Amtrak

Analyst

Recommend

CEO approval

Business Outlook

Pros

Office employees are allowed to work remotely more than half the time. Tons of PTO. Free train rides for employees and their dependents/spouse. Decent pay, annual bonus and 401k match. Pension. Health insurance is fine, nothing extravagant though.

Cons

Many departments are understaffed, so the high performing employees can expect to do the brunt of the work. Don’t expect any recognition or extra compensation for it though, even if the work is supposed to be performed by positions in a higher salary band.

Viewing 370 - 372 of 1,274 Reviews

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