Is Amtrak a good company to work for?

Amtrak has an overall rating of 3.6 out of 5, based on over 1,483 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 71% of employees would recommend working at Amtrak to a friend and 59% have a positive outlook for the business. The best reviews about Amtrak have been left by employees working as Intern , Engineer and Coach Cleaner .

Does Amtrak pay their employees well?

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Amtrak. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Amtrak?

71% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amtrak 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Amtrak?

Intern (41) , Railroad Conductor (32) , Electrician (29) , Customer Service Representative (26) , Locomotive Engineer (24) , Coach Cleaner (22) , Lead Service Attendant (20) , Reservation Sales Agent (20) , Engineer (19) , Manager (18) , Project Manager (16) , Journeyman Electrician (14) , Conductor (13) , Trackman (12) , Train Conductor (12)

What are the pros of working at Amtrak according to real employee reviews?

"Union job with good pay ($28.67) per hour in Mechanical department as of 2017." ((in 190 reviews)); "Good benefits and pension plan for those planning for the future" ((in 188 reviews)); "Great team and people." ((in 72 reviews)); "Good for Work life balance" ((in 28 reviews)); "Good salary and tips" ((in 26 reviews))

What are the cons of working at Amtrak according to real employee reviews?

"Long hours and unexpected over time" ((in 36 reviews)); "Too many managers get in the way" ((in 35 reviews)); "Terrible leadership" ((in 23 reviews)); "Culture is terrible." ((in 23 reviews)); "To much nepotism, they tend to promote ,younger people" ((in 22 reviews))

What are employees saying about Amtrak layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak layoffs and their outlook for job security at Amtrak in 2026.

What are the top reviewed Amtrak locations?

Washington , Philadelphia , New York , Chicago , Los Angeles , Wilmington , Riverside , Seattle , Boston , Oakland , New Orleans , Phila , Beech Grove , Long Island City , Lancaster , Miami , Atlanta , Bear , Sacramento , Baltimore , Newark , Lorton , Albuquerque , Providence , Portland , Harrisburg , Odenton , Long Is City , New Brunswick , Kansas City

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Amtrak

Amtrak reviews

3.6

71% would recommend to a friend

(1,274 total reviews)

Stephen Gardner

70% approve of CEO

59% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.5

Career opportunities

3.3

Culture & values

3.2

Work/Life balance

2.9

Senior management

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jun 23, 2019

Operator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits good pay.. free travel

Cons

Management is never on the same page .. too many bosses

2.0

Apr 18, 2019

Has great potential but is poorly managed

Train conductor

Recommend

CEO approval

Business Outlook

Pros

The pay was good and then they started to optimize

Cons

Management wants outrageous service and will not help you to reach the standards

1.0

Apr 12, 2019

Too big to fail.......

Finance

Recommend

CEO approval

Business Outlook

Pros

You can hide out for a very long time in a rank and file position

Cons

Weak leadership at the Board and Management level, every day is another fire drill in either finance or operations.

Viewing 433 - 435 of 1,274 Reviews

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Amtrak

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Ratings by category

Ratings by demographic groups

Reviews by job title

Operator

Has great potential but is poorly managed

Too big to fail.......

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