Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Amtrak

Is this your company?

Amtrak reviews

3.6

71% would recommend to a friend

(1,274 total reviews)

Stephen Gardner

70% approve of CEO

59% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.5

Career opportunities

3.3

Culture & values

3.2

Work/Life balance

2.9

Senior management

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

1K reviews
2.0
Jan 20, 2019

Great People but a challenging environment

Talent acquisition manager
Recommend
CEO approval
Business Outlook

Pros

Operations leadership was excellent and wanted to partner with HR and TA; Most employees and managers were very helpful and considerate; leadership was always coming up with new ways to improve service, streamline processes, and save money

Cons

Senior HR Leadership seemed to focus on pet projects, checking the boxes of initiatives. Spend little time coming out to the field to see how things really worked. Expectations in HR were sometimes unrealistic.

3.0
Jan 14, 2019

It could've been a good experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The fact that they are the only cross-country rail passenger provider. Great benefits ( but I heard it used to be better). Free rail pass if you love to travel and don't mind taking the train.

Cons

Too many organizational changes. In the course of my 4-year employment, I've seen at least five organizational changes, including 3 RIFs. It seems that the managers they put in place are "defaults" because someone has left or because of nepotism which led to poor management. No collaboration between departments a lot of times.

Viewing 436 - 438 of 1,274 Reviews
Related searches: Amtrak jobs | Amtrak salaries | Amtrak benefits | Amtrak interviews | Amtrak conversations
ReviewsAmtrak reviews

Glassdoor has 1,483 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.