Amtrak reviews

3.5

70% would recommend to a friend

(1,269 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jul 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay, health benefits, railroad retirement, 80% base pay while on sick leave, work load, tooling provided, union job,

Cons

Not an environment for innovation, not open to employee ideas, earn same amount regardless of effort, no profit sharing, 401K match, bonus’, heavy on compliance.

5.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

The work is fairly straightforward. We have good leadership who actually care about you and your progress/success and I really enjoy my coworkers. I'm happy with the pay and I'm happy with my incentives.

Cons

Seems like our Travel Pass for free travel is much more limited than previous years. Seems like there are all sorts of restrictions now. We recently had layoffs and I was really sad to see a lot of good employees go just to appease the current political administration. But it does seem like every agency is doing that, so I don't know if Amtrak leadership had a choice. The other thing is we have been stripped of all our amenities: quarterly lunches, money for clubs, birthday celebrations, even the free Keurig K-cups/coffee are all gone now.

Viewing 43 - 45 of 1,269 Reviews

Glassdoor has 1,476 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.