Amtrak reviews

3.5

70% would recommend to a friend

(1,271 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Mar 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, health insurance, and job security

Cons

Upper management constantly trying to fire employees over mistakes. Work with ALOT of dumb people who extremely irresponsible and have no work drive or desire to lift a finger to help you. Your work schedule is constantly getting changed and you’re always shifted around from your home base work location unless you have a ton of seniority

3.0
Feb 24, 2025

Great People, Disorganized leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amtrak employees are generally great, pay is reasonable, and the mission of providing passenger rail in the USA is important

Cons

Upper level management is disorganized, there are a lot of internal politics, and the C-suite is more concerned with complying with Trump than looking out for their employees. There are also very few opportunities for upward mobility. There as been an unofficial or official hiring freeze for almost a year and a half, and with the current admin, I can only imagine this getting worse. I would NOT recommend joining Amtrak if you value job security.

Viewing 85 - 87 of 1,271 Reviews

Glassdoor has 1,478 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.