Is Amtrak a good company to work for?

Amtrak has an overall rating of 3.5 out of 5, based on over 1,478 reviews left anonymously by employees. This rating has been stable over the past 12 months. 70% of employees would recommend working at Amtrak to a friend and 54% have a positive outlook for the business. The best reviews about Amtrak have been left by employees working as Intern , Engineer and Coach Cleaner .

Does Amtrak pay their employees well?

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Amtrak. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amtrak?

70% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amtrak 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Amtrak?

Intern (41) , Railroad Conductor (32) , Electrician (29) , Customer Service Representative (26) , Locomotive Engineer (24) , Coach Cleaner (22) , Lead Service Attendant (20) , Reservation Sales Agent (20) , Engineer (19) , Manager (18) , Journeyman Electrician (14) , Project Manager (14) , Conductor (13) , Trackman (12) , Train Conductor (12)

What are the pros of working at Amtrak according to real employee reviews?

"Good benefit and decent paid" ((in 199 reviews)); "Union job with good pay ($28.67) per hour in Mechanical department as of 2017." ((in 183 reviews)); "Great team and people." ((in 74 reviews)); "Good for Work life balance" ((in 27 reviews)); "Good salary and tips" ((in 26 reviews))

What are the cons of working at Amtrak according to real employee reviews?

"Long hours and unexpected over time" ((in 35 reviews)); "Too many managers get in the way" ((in 35 reviews)); "Culture is terrible." ((in 23 reviews)); "To much nepotism, they tend to promote ,younger people" ((in 21 reviews)); "Management lacks leadership and the nepotism is absurd." ((in 21 reviews))

What are employees saying about Amtrak layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak layoffs and their outlook for job security at Amtrak in 2026.

What are the top reviewed Amtrak locations?

Washington , Philadelphia , New York , Chicago , Los Angeles , Wilmington , Riverside , Seattle , Boston , Oakland , New Orleans , Phila , Beech Grove , Long Island City , Lancaster , Miami , Atlanta , Bear , Sacramento , Newark , Lorton , Albuquerque , Providence , Portland , Harrisburg , Baltimore , Odenton , Long Is City , New Brunswick , Kansas City

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Amtrak

Amtrak reviews

Item: Amtrak
Rating: 1
Author: Trainman (Conductor)

3.5

70% would recommend to a friend

(1,271 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Ratings by demographic groups

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Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews

3.0

Jul 22, 2008

Interesting challenges but no real management leadership

Director

Recommend

CEO approval

Business Outlook

Pros

The company provides a challenging environment within the context of an exciting national service.

Cons

Too much management turnover - 3-4 CEO's, CFO's in eight years. The company is managed from the middle and lacks clear direction. Too much infighting among departments.

1.0

Jun 12, 2008

monetarily good paying job but must sacrifice free time and social life

Trainman (conductor)

Recommend

CEO approval

Business Outlook

Pros

national seniority, you're able to relocate if your seniority can hold at a particulal location, every day it is a different challenge. It is definitely not a boring job.

Cons

lack of competence at all management levels especially upper management, the company is funded by congress so you never know if your job is going to be cut by congress or not. I guess the security of having your job the next year is a little on the risky job. Also, in this profession the whole crew is held accountable. If one of the other crewmembers violates a rule everybody on the crew is held accountable

Viewing 1270 - 1271 of 1,271 Reviews

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Interesting challenges but no real management leadership

monetarily good paying job but must sacrifice free time and social life

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