Is Amtrak a good company to work for?

Amtrak has an overall rating of 3.5 out of 5, based on over 1,480 reviews left anonymously by employees. This rating has been stable over the past 12 months. 70% of employees would recommend working at Amtrak to a friend and 54% have a positive outlook for the business. The best reviews about Amtrak have been left by employees working as Intern , Engineer and Coach Cleaner .

Does Amtrak pay their employees well?

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Amtrak. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amtrak?

70% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amtrak 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Amtrak?

Intern (41) , Railroad Conductor (32) , Electrician (29) , Customer Service Representative (26) , Locomotive Engineer (24) , Coach Cleaner (22) , Lead Service Attendant (20) , Reservation Sales Agent (20) , Engineer (19) , Manager (18) , Project Manager (15) , Journeyman Electrician (14) , Conductor (13) , Trackman (12) , Train Conductor (12)

What are the pros of working at Amtrak according to real employee reviews?

"Union job with good pay ($28.67) per hour in Mechanical department as of 2017." ((in 193 reviews)); "Amtrak pays great and the benefits when employed full time are great." ((in 188 reviews)); "Great team and people." ((in 75 reviews)); "Good salary and tips" ((in 31 reviews)); "Good for Work life balance" ((in 27 reviews))

What are the cons of working at Amtrak according to real employee reviews?

"Long hours and unexpected over time" ((in 37 reviews)); "Too many managers get in the way" ((in 33 reviews)); "Culture is terrible." ((in 24 reviews)); "Poor leadership and financially unstable" ((in 23 reviews)); "To much nepotism, they tend to promote ,younger people" ((in 22 reviews))

What are employees saying about Amtrak layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak layoffs and their outlook for job security at Amtrak in 2026.

What are the top reviewed Amtrak locations?

Washington , Philadelphia , New York , Chicago , Los Angeles , Wilmington , Riverside , Seattle , Boston , Oakland , New Orleans , Phila , Beech Grove , Long Island City , Lancaster , Miami , Atlanta , Bear , Sacramento , Baltimore , Newark , Lorton , Albuquerque , Providence , Portland , Harrisburg , Odenton , Long Is City , New Brunswick , Kansas City

Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,272 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews

1.0

Sep 18, 2012

The worst company I have ever worked for - do not take a job with them

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some very interesting work that is good for building a good resume. Also they have a good pension plan however you must stay there 5 years or you do not get any of your pension when yoiu retire.

Cons

The senior management is incompetent. They are more interested in hiring big talkers, rather than doers. They promote their friends, regardless of whether they are any good or no, they fire people who are not their friends, again, whether they are any good or not. Most troubling for me was that even though this is a government funded company, they are the most racist company that I have every seen, in terms of promoting minorities.

1.0

Jan 27, 2012

I'm ashamed to tell people I work for Amtrak - I usually say I work somewhere else.

Withheld

Recommend

CEO approval

Business Outlook

Pros

(1) Some of the people are actually pretty nice to work with. (2) You can get decent retirement benefits - if you retire with enough years of service.

Cons

(1) You never know what your budget will be year to year. Amtrak is partially funded by the US Government. Politicians are in a cost cutting mood, and Amtrak's budget was severely reduced. Layoffs are underway and will be for most of 2012. (2) DC politicians love to cut Amtrak's budget, even though Amtrak's share of the pie is miniscule. (3) This is a government job without government benefits. Many employees are lifers and simply hanging around until retirement. (4) With a few very recent exceptions, Amtrak technology is 20-30+ years old. (5) Amtrak has lost money every year of its 40 year history. (6) Despite the current economic climate, given a choice between unemployment and a job at Amtrak, I cannot stress enough that you remain on unemployment and continue looking.

2.0

Apr 24, 2025

Bad Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, 401k, and Railroad retirement.

Cons

Leadership is sneaky and not transparent. Upper management does not listen to middle management or the people doing the actual work.

Viewing 85 - 87 of 1,272 Reviews

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Amtrak

Amtrak reviews

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The worst company I have ever worked for - do not take a job with them

I'm ashamed to tell people I work for Amtrak - I usually say I work somewhere else.

Bad Culture

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