Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Mar 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits are about as good as you can get

Cons

Managers cannot and will not give clear directions. They are too busy having potlucks in the crew base

3.0
Feb 24, 2025

Great People, Disorganized leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amtrak employees are generally great, pay is reasonable, and the mission of providing passenger rail in the USA is important

Cons

Upper level management is disorganized, there are a lot of internal politics, and the C-suite is more concerned with complying with Trump than looking out for their employees. There are also very few opportunities for upward mobility. There as been an unofficial or official hiring freeze for almost a year and a half, and with the current admin, I can only imagine this getting worse. I would NOT recommend joining Amtrak if you value job security.

2.0
Oct 25, 2023

So far not so good

Recommend
CEO approval
Business Outlook

Pros

Good pay in the long run.

Cons

I'm in a training class for an Assistant Conductor and so far it's been a rough ride financially. The training class is the largest Amtrak has ever had. 105 students. They are trying to recover from the pandemic so understandable but ill prepared. Normally a classroom consists of roughly 15 to 30 students in the past (hear say). This would allow for better one on one with the students. But it's been nothing but chaos and miscommunication for 8 weeks of training. They had to use a makeshift training center instead of the actual Amtrak training center which is what we were told we would be training in during our hiring process. To make matters worse, we are allotted a per diem of $25 a day which you don't even get until your first paycheck after 4 weeks struggling to survive. Mind you, breakfast is included at the hotel as one plus. Half the class was given a hotel with kitchenettes. The other half, my half, was not. In which case $25 would suffice if I had the ability to cook my own food. But because the class is so big they had to overflow us into a different hotel without any type of long-term amenities. Financially it's been incredibly difficult to survive off of $25 a day for a meal when the average meal here in Wilmington Delaware costs $15 to $25 for just one meal. Another issue is I'm already getting charged expensive Union dues and was told they wouldn't charge us until we were protected by them once we make it through our 90 day probationary period which doesn't start until after 9 weeks of training. I've had to use my credit card with an extremely high interest just to survive on my own to make it through this training and it's been super difficult. Word to the Wise, make sure you have lots of money saved before you take this job.

Viewing 88 - 90 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.