Amtrak reviews

3.6

70% would recommend to a friend

(1,273 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,273 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jan 24, 2017

customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

progressing in service and sales

Cons

slow in progressive technology systems

3.0
Jan 22, 2017
Recommend
CEO approval
Business Outlook

Pros

The people that I worked with were very friendly and willing to teach me about any aspect of the railroad.

Cons

The mentality of many people at Amtrak was simply to do the bare minimum required of them, especially in lower management and the general workforce.

5.0
Jan 21, 2017

Carmen

Recommend
CEO approval
Business Outlook

Pros

Walk on concert and not on ballast like other rail roads

Cons

no cons about this job

Viewing 967 - 969 of 1,273 Reviews

Glassdoor has 1,482 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.