Is Amtrak a good company to work for?

Amtrak has an overall rating of 3.5 out of 5, based on over 1,478 reviews left anonymously by employees. This rating has been stable over the past 12 months. 70% of employees would recommend working at Amtrak to a friend and 54% have a positive outlook for the business. The best reviews about Amtrak have been left by employees working as Intern , Engineer and Coach Cleaner .

Does Amtrak pay their employees well?

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Amtrak. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amtrak?

70% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amtrak 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Amtrak?

Intern (41) , Railroad Conductor (32) , Electrician (29) , Customer Service Representative (26) , Locomotive Engineer (24) , Coach Cleaner (22) , Lead Service Attendant (20) , Reservation Sales Agent (20) , Engineer (19) , Manager (18) , Journeyman Electrician (14) , Project Manager (14) , Conductor (13) , Trackman (12) , Train Conductor (12)

What are the pros of working at Amtrak according to real employee reviews?

"Amtrak pays great and the benefits when employed full time are great." ((in 199 reviews)); "Union job with good pay ($28.67) per hour in Mechanical department as of 2017." ((in 189 reviews)); "Great team and people." ((in 70 reviews)); "Good for Work life balance" ((in 29 reviews)); "Retirement is good." ((in 25 reviews))

What are the cons of working at Amtrak according to real employee reviews?

"Long hours and unexpected over time" ((in 37 reviews)); "Too many managers get in the way" ((in 35 reviews)); "To much nepotism, they tend to promote ,younger people" ((in 23 reviews)); "Management lacks leadership and the nepotism is absurd." ((in 23 reviews)); "Culture is terrible." ((in 23 reviews))

What are employees saying about Amtrak layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak layoffs and their outlook for job security at Amtrak in 2026.

What are the top reviewed Amtrak locations?

Washington , Philadelphia , New York , Chicago , Los Angeles , Wilmington , Riverside , Seattle , Boston , Oakland , New Orleans , Phila , Beech Grove , Long Island City , Lancaster , Miami , Atlanta , Bear , Sacramento , Newark , Lorton , Albuquerque , Providence , Portland , Harrisburg , Baltimore , Odenton , Long Is City , New Brunswick , Kansas City

Amtrak reviews

3.5

70% would recommend to a friend

(1,271 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews

2.0

Dec 17, 2024

Cut pay due to Covid

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

$5 train rides but that’s about it

Cons

Mandatory 20% pay reduction and still forced layoffs Direct boss was a monster, Loved to watch me squirm

1.0

Dec 16, 2024

Great opportunity

Motor equipment operator

Recommend

CEO approval

Business Outlook

Pros

Pay! Lots of overtime. Easy work

Cons

No leadership. Nobody really in charge . People confused on who to talk too.

4.0

Dec 13, 2024

Overall a good career

Locomotive engineer

Recommend

CEO approval

Business Outlook

Pros

Pay, comradery and variety of locations to work. Opportunities to move around positions even without a college degree.

Cons

Your schedule is determined off of what time the train runs through the location you work. Some are much more tolerable than others. The train can also become late making the schedule even more lumpy. It can get very redundant going between the same locations.

Viewing 100 - 102 of 1,271 Reviews

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