Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Oct 24, 2015

Just don't.

Recommend
CEO approval
Business Outlook

Pros

A great job if you're single, or like to travel. The benefits are decent, as is the pay depending on the city you live in.

Cons

Union rules apply, so upward growth is non-existant. Unsafe rails makes for unsafe work. They have to keep terrible employees because of the Union, but do.nothing to reward the good employees. There's a debit system that requires the employee to pay the company at retail price for any missing stock so you often have to pay in order to work there. There is no electronic way to.count your stock, all food is inventoried through paper lists and meal tickets. If you lose one of those you end up paying retail price. The crews are hardened people who don't like new people, so be prepared to be ignored, cussed at, abused, and blamed for anything that happens.

4.0
Oct 19, 2015

carman

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great group of coworkers,good money

Cons

Bad management, always trying to fire guys morale is the pits

3.0
Oct 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits once you make Full-Time. Advancement opportunities depending on the position you are looking to make a career out of.

Cons

Being mislead on how long it can actually take to become Full-Time or to post out if your in the Customer Service Department. Training was pretty intense and lengthy for the phone position. Much better to apply for a different position to get your foot in the door. Shifts can change quite a bit as people are able to BUMP you off of your shift based on seniority. Have to bid for shifts. New hires pretty much have to work every holiday.

Viewing 1084 - 1086 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.