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      Amtrak

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      Amtrak reviews

      3.5

      70% would recommend to a friend

      (1,272 total reviews)

      Stephen Gardner

      69% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      1K reviews
      4.0
      Dec 17, 2014

      Station Services Ticket/Baggage Agent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent living wage and relaxed employee atmosphere. Coworkers are always willing to help out and the station manager is great to work for. Good benefits, paid vacation based on years of service, personal days, and paid sick days!

      Cons

      Odd hours and 24/7 365 but well compensated for the holidays

      1.0
      Dec 14, 2014

      Amtrak is an Horrible Company and Abuses its Employees

      Train
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, Dental, Medical, Friends, and a few more

      Cons

      Where does one begin... Daily employees are threatened, beaten down, verbally abused If you are liked or in the click you have nothing to fear. If management does not like you they make you life a living "H.E.l.L" daily. Managers constantly embarrassing you and humiliating in front of your co workers as though its a game. Not paying us for the extra time we worked - Then blowing it off with some excuse. This is just a tip of the ice berg I can go on forever.

      avatar
      Amtrak Response
      11y
      Thank you for your feedback - we will make sure this is communicated back to management for action. We appreciate your honesty and the opportunity for improvement.
      3.0
      Dec 3, 2014

      Amtrak Salaries

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to work for but overqualified

      Cons

      Poor management and unqualified personnel

      avatar
      Amtrak Response
      11y
      Thank you for your feedback - we will make sure this is communicated back to management for action.
      Viewing 1153 - 1155 of 1,272 Reviews
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      ReviewsAmtrak reviews

      Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.