Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jan 16, 2017

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employers Work Remote and work onsight

Cons

Spend Too much Money on Train

2.0
Jan 4, 2017

Change is on the horizon...hopefully.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free / discounted rail travel for immediate family. New CEO brings promise of hope to the organization.

Cons

Extremely bureaucratic. Not a learning organization. People will do the same job for years. Government / entitlement mentality among union and management employees. "Good ole boy" network thrived under former CEO. Few with great educational backgrounds and experience outside of the organization. The same folks do all of the work. Resources go to those that jump up and down and complain the most. New hires do not come from top tier organizations so few fresh, cutting edge ideas are brought in. Leadership completely unable to make decisions under previous CEO. You could really count the good leaders on one hand and they weren't in the right positions. Too many executives...not enough folks doing the work. New CEO is working quickly to change this. So far, so good.

3.0
Nov 30, 2016

Signal Maintainer

Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and high concern for safety

Cons

Hard to get an idea schedule close to home.

Viewing 1183 - 1185 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.