Is Amtrak a good company to work for?

Amtrak has an overall rating of 3.5 out of 5, based on over 1,479 reviews left anonymously by employees. This rating has been stable over the past 12 months. 70% of employees would recommend working at Amtrak to a friend and 54% have a positive outlook for the business. The best reviews about Amtrak have been left by employees working as Intern , Engineer and Coach Cleaner .

Does Amtrak pay their employees well?

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Amtrak. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amtrak?

70% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amtrak 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Amtrak?

Intern (41) , Railroad Conductor (32) , Electrician (29) , Customer Service Representative (26) , Locomotive Engineer (24) , Coach Cleaner (22) , Lead Service Attendant (20) , Reservation Sales Agent (20) , Engineer (19) , Manager (18) , Project Manager (15) , Journeyman Electrician (14) , Conductor (13) , Trackman (12) , Train Conductor (12)

What are the pros of working at Amtrak according to real employee reviews?

"Amtrak pays great and the benefits when employed full time are great." ((in 198 reviews)); "Benfits..the pay is good room for growth...you get to see a lot of america by train." ((in 188 reviews)); "Great team and people." ((in 77 reviews)); "Good for Work life balance" ((in 27 reviews)); "Great team and coworkers who worked there." ((in 23 reviews))

What are the cons of working at Amtrak according to real employee reviews?

"Long hours and unexpected over time" ((in 36 reviews)); "Too many managers get in the way" ((in 35 reviews)); "Terrible leadership" ((in 24 reviews)); "Culture is terrible." ((in 23 reviews)); "To much nepotism, they tend to promote ,younger people" ((in 22 reviews))

What are employees saying about Amtrak layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak layoffs and their outlook for job security at Amtrak in 2026.

What are the top reviewed Amtrak locations?

Washington , Philadelphia , New York , Chicago , Los Angeles , Wilmington , Riverside , Seattle , Boston , Oakland , New Orleans , Phila , Beech Grove , Long Island City , Lancaster , Miami , Atlanta , Bear , Sacramento , Baltimore , Newark , Lorton , Albuquerque , Providence , Portland , Harrisburg , Odenton , Long Is City , New Brunswick , Kansas City

Amtrak reviews

3.5

70% would recommend to a friend

(1,271 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews

3.0

Dec 12, 2013

Good part time gig with good earning potential, shoddy office culture

Reservation sales agent

Recommend

CEO approval

Business Outlook

Pros

Nice little job with plenty of perks and flexibility

Cons

office culture is a combination of adolescence and pre-grad college. Too many 'cliques' and not enough stable structure.

3.0

Dec 7, 2013

Ok place to work

Car repairman

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, easy work, easy to get overtime

Cons

Many people have an entitled attitude towards everything. The foreman can be overbearing and will hang you out to dry. Nobody wants any type of responsibility and will dodge work at first chance. If you are like me and actually do work, all work will be dumped on you. Unsafe location to work at in DC.

5.0

Nov 21, 2013

Passenger Train Conductor

Passenger train conductor

Recommend

CEO approval

Business Outlook

Pros

Just the right amount of travel - mostly you come home everyday, benefits are amazing, every day is different - you encounter some crazy/interesting/weird stuff out there, there is a sense of belonging to a piece of American history, a sense of a job well-done when I leave work everyday - I am responsible for a lot of things, the salary - i'll never become "rich" from working on the railroad, but I definitely wont hurt for money & will be able to provide for my immediate & extended family...

Cons

We work very long & odd hours, we don't have sick time, our vacation time doesn't accrue fast enough. It can become a very dangerous, life-threatening job in the blink of an eye. Also, some of the "old-head" conductors & engineers don't care about our very strict anti-discrimination EEO policies - if you're a sexual minority - ie women, gays, lesbians or transgenders - it can feel very much like a "straight man's game," but honestly its the best job i've had in a very long string of stupid jobs... I'm very proud to say I work for Amtrak. Oh, and railroaders complain about everything.

Viewing 1192 - 1194 of 1,271 Reviews

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Amtrak

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Good part time gig with good earning potential, shoddy office culture

Ok place to work

Passenger Train Conductor

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