Amtrak reviews

3.5

70% would recommend to a friend

(1,271 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Mar 1, 2016

Working at Amtrak

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Train travel, decent benefits, great cross section of people from all walks, good work-life balance

Cons

Unbelievably poor accountability throughout, especially in management; ultimate goal for far too many: advancing one day at a time to retirement pension; thick walls of antagonism and silence between departments

1.0
Feb 29, 2016

Senior Director Financial Systems

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of interesting projects that could be worked on.

Cons

Executive level management is capricious, chaotic, and excessively ego driven.

4.0
Feb 29, 2016

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stable and steady work. Decent benefits, rail pass, professional co-workers.

Cons

No longer is the management retirement available, culture needs to change to stay competitive with the current passenger rail industry.

Viewing 1204 - 1206 of 1,271 Reviews

Glassdoor has 1,479 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.