Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
2.0
May 10, 2014

Some good, some bad, most frustrating

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Travel is hugely discounted, if not free. Excellent health coverage for union employees. Tuition reimbursement program. It's possible to start in a low position and work your way up into a true career job.

Cons

MAJOR disconnect between the Northeast Corridor and everywhere else in the country. Very difficult for women to be taken seriously by the "old heads" and their managers. Us vs them mentality between union and management. Very difficult to fire or keep those that are fired from being rehired due to technicalities and/or friendships with senior managers.

4.0
Apr 2, 2014

Great

Recommend
CEO approval
Business Outlook

Pros

Good paid vacation time off from work

Cons

Sometimes away from home longer than scheduled

1.0
Mar 8, 2014

Negative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free train travel --- that's about it. If you're in the agreement level, it's not too bad compared to what else you could do with just a high-school education. I would avoid management. There's no reward for hard work.

Cons

Constantly reorganizing to the political whims of Congress and Federal Government. No long term plan. Excuse-driven approach to providing service. The good old boys network, politics, and other agendas within HR will drive your advancement opportunities regardless of performance.

Viewing 121 - 123 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.