Amtrak reviews

3.5

70% would recommend to a friend

(1,269 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Oct 15, 2012

It's the worst job in the world!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good union pay, schedule and benefit.

Cons

The employees and passenger are horrible to deal with. A very unpleasant and hostile workplace.

3.0
Apr 2, 2014

Its Ok..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Starting Salary, decent office in DC

Cons

Politics and too many ex-FRA run the place, very few true railroaders left in Senior or Middle Management.

3.0
Aug 19, 2012

Has potential, but many obstacles

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rail pass is a great benefit. It's a relatively stable operation which serves an important need. Mgmt are trying to make upgrades to service and equipment.

Cons

Quality of service varies greatly. Some managers seem to take their jobs seriously and with a sense of pride while others may not.

Viewing 1246 - 1248 of 1,269 Reviews

Glassdoor has 1,476 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.