Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Mar 30, 2022

A Stepping Stone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Just OK benefits.

Cons

Terrible work culture. No upward mobility. Very closed-minded to ideas from younger staff.

3.0
Mar 3, 2022

Its okay

Recommend
CEO approval
Business Outlook

Pros

The pay is great for not having to go to college. Retirement is amazing if you hit 30 years (100% of your salary) The people you work with are all different.

Cons

Management has been terrible as of the submission of this review. Morale has been low and it's honestly all their fault. Trainmen get treated like second-class citizens. No one knows anything when it comes to military leave, and if they do they are not 100% honest and forward with how everything is done. information rarely shared. Covid-19 was handled dangerously and unorganized. NO SICK DAYS even though we work in the elements or around hundreds of passengers a day. You get 2 weeks of vacation until you hit 7 years then you get 3, you get your 4th week around 15 years, and your 5th week around 25 years.

4.0
Dec 18, 2021

Amtrak OBS- Train attendant

Recommend
CEO approval
Business Outlook

Pros

Decent pay, with an opportunity to make from 500-800 on a good day in tips. Meet lots of interesting people and see parts of the beautiful United States you wouldn’t ordinarily see unless from the rails. Good medical

Cons

Long grueling hours, Disarray in Union and Managment

Viewing 142 - 144 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.